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Customer Care Specialist at TaskUs - ApplyBlast

Customer Care Specialist

TaskUs

22 days ago

4.1 on Glassdoor

Piraeus, Attica, Greece

Onsite

Full Time

Junior

0 applicants

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About this role

TaskUs is seeking a Customer Care Specialist to serve as a brand ambassador, delivering world-class customer experience to premium clients by resolving inquiries accurately and efficiently. The role involves acting as the backbone of the company, combining empathy with product expertise to support customers through various channels. This position requires a bilingual professional fluent in Spanish and English to handle technical-based customer assistance and ensure high satisfaction levels.

Responsibilities

Provide world-class customer experience across voice, chat, and email channels
Track and resolve customer cases efficiently while maintaining high satisfaction
Escalate unresolved technical issues to second-level support experts

Skills

About TaskUs

taskus.com

Headquarters

New Braunfels, Texas, United States

Company Size

10001+ employees

Founded

2008

View Profile

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.