Customer Care Specialist

The Customer Care Specialist supports the sales team by providing administrative assistance, managing customer inquiries, processing orders, and ensuring a positive customer experience. This role serves as a liaison between customers, sales representatives, operations, and internal departments to ensure timely and accurate communication and order fulfillment. The position requires strong organizational skills, attention to detail, and proficiency in CRM/ERP systems to maintain customer records and coordinate with various teams for order accuracy and on-time delivery.