Customer Care Supervisor
McKesson(1 month ago)
About this role
The Customer Care Supervisor at McKesson 3PL Client Services leads a team of Customer Care Representatives supporting third-party logistics clients, ensuring high-quality service delivery and resolution of customer and client inquiries. The role focuses on driving team performance, process improvements, and alignment with McKesson's principles within a healthcare distribution environment.
Required Skills
- Customer Service
- Escalation Management
- Process Improvement
- Team Leadership
- Hiring
- Training
- Performance Management
- Coaching
- Communication
- Data Analysis
+4 more
Qualifications
- Bachelor’s Degree in Business or Related Field
About McKesson
mckesson.comThe leading healthcare company for wholesale medical supplies & equipment, pharmaceutical distribution, and healthcare technology solutions.
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