Customer Care Supervisor
Extend
About this role
Extend is enhancing the customer post-purchase experience across various industries through AI-driven solutions. The company emphasizes innovative technology combined with excellent customer service to help brands build trust and loyalty, while improving operational efficiency and profitability.
Skills
About Extend
extend.comExtend is a post-purchase platform that helps merchants generate revenue and reduce risk by offering product protection, shipping protection, and modern warranty programs. It delivers end-to-end services — underwriting, claims automation, fraud mitigation, customer support, and payouts — via APIs and integrations for e-commerce platforms and retailers. Merchants use Extend to increase attach rates and lifetime value while offloading claims handling, compliance, and operational complexity. The company emphasizes data-driven fraud prevention and flexible protection models to boost post-sale revenue and customer satisfaction.
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About Extend
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Extend.
Salary
$68k – $72k
per year