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© All Rights Reserved. ApplyBlast.com
Watu
Watu Africa is seeking a Customer Care Supervisor to lead and mentor a team of customer care agents across voice and digital channels, ensuring alignment with the company's mission to empower entrepreneurs. The role involves overseeing daily contact center operations, optimizing processes, and driving performance through data-driven insights and KPI monitoring. This position requires a strategic leader who can manage budgets, handle escalations, and collaborate with cross-functional teams to enhance the overall customer experience.
Watu is a platform that enables eCommerce businesses to embed their store directly inside customer emails. Merchants can launch an in-email shopping experience in as little as 5-7 business days, delivering their store to customers' inboxes every morning. Watu is backed by leading investors and built by experienced engineers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Watu.
Watu didn’t post a salary, so this is our estimate from similar listings.