Inbox Health

Customer Care Support Agent

Inbox Health(21 days ago)

Guatemala City, GuatemalaOnsiteFull TimeJunior$53,107 - $71,473 (estimated)
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About this role

A Customer Care Support Agent at an internet company provides assistance to customers, addressing inquiries and resolving issues to ensure customer satisfaction. The role involves engaging with clients, offering technical support, and maintaining positive relationships.

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Required Skills

  • Customer Service
  • Technical Support
  • Communication
  • Problem Solving
  • Troubleshooting
Inbox Health

About Inbox Health

inboxhealth.com

Inbox Health is a healthcare revenue cycle platform that automates patient billing and payments to streamline accounts receivable and accelerate revenue for medical practices and billing organizations. It focuses on patient engagement by delivering clear bills, offering multiple payment options, and providing fast, empathetic support via phone and live chat. Customers report faster collections and higher profitability, including up to 60% faster collection speeds in the first 60 days. The company serves over 3,000 healthcare practices and more than 2 million patients annually, is headquartered in New Haven, CT, and has been named to the Inc. 5000 list of fastest-growing private companies.

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