Customer Care Support Agent
Inbox Health
About this role
A Customer Care Support Agent at an internet company provides assistance to customers, addressing inquiries and resolving issues to ensure customer satisfaction. The role involves engaging with clients, offering technical support, and maintaining positive relationships.
Skills
About Inbox Health
inboxhealth.comInbox Health is a healthcare revenue cycle platform that automates patient billing and payments to streamline accounts receivable and accelerate revenue for medical practices and billing organizations. It focuses on patient engagement by delivering clear bills, offering multiple payment options, and providing fast, empathetic support via phone and live chat. Customers report faster collections and higher profitability, including up to 60% faster collection speeds in the first 60 days. The company serves over 3,000 healthcare practices and more than 2 million patients annually, is headquartered in New Haven, CT, and has been named to the Inc. 5000 list of fastest-growing private companies.
Recent company news
MobiHealthNewsInbox Health secures $20M, bringing total raise to $55M
Sep 15, 2025
Fierce HealthcareBilling platform Inbox Health launches AI assistant to answer patient questions
Jul 16, 2025
MobiHealthNewsCHE Behavioral Health Services selects Inbox Health for streamlined patient billing
Aug 22, 2025
Modern HealthcareTop digital health funding: Optum invests in pediatric startup
Sep 19, 2025
Business InsiderThe 18 most promising startups in healthcare in 2025, according to investors
Nov 24, 2025
About Inbox Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Inbox Health.
Salary
$53k – $71k
per year
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