Upway
The Customer Care Team Lead manages a team of agents to deliver efficient and excellent customer experiences aligned with company targets. The role involves driving a high-performing team through positive culture, continuous training, and performance coaching. The position reports directly to the Regional Operations Manager.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Upway.
Upway didn’t post a salary, so this is our estimate from similar listings.