Customer Care Team Manager
Dun & Bradstreet
About this role
Roquette is a family-owned global leader in plant-based ingredients and pharmaceutical excipients. The Customer Care Team Manager will lead the country or sub-regional Customer Service/Order Fulfillment organization, owning the end-to-end Order-to-Cash scope to support B2B customers. The role is located in Rochester, NY (preferred) or Wilmington, DE and supports cross-functional collaboration to meet customer needs.
Skills
Qualifications
About Dun & Bradstreet
dnb.comDun & Bradstreet provides commercial data, analytics, and insights that help organizations meet sales and marketing goals, manage global supply chains, and mitigate credit risk. Backed by nearly two centuries of business data, D&B offers authoritative company intelligence, standardized firmographics, risk scores, and identifiers to support customer acquisition, supplier management, and compliance. Their platforms and APIs deliver global coverage and analytics to power finance, procurement, and go-to-market decision-making. Businesses rely on D&B for scalable, data-driven solutions that improve operational and strategic performance.
Recent company news
MSNDun & Bradstreet, Finquest Launch Cofinder to Revolutionize Private Equity Deal Sourcing
16 hours ago
WFMZ.comDun & Bradstreet sale complete; company going private again
1 week ago
THISDAYLIVEDun & Bradstreet Earns Second Consecutive Responsible AI Certification
15 hours ago
Newagebd.netDun & Bradstreet gets TRUSTe Responsible AI Certification
2 days ago
PR NewswireDun & Bradstreet Signals New Era for Enterprise AI with Launch of D&B.AI Suite of Capabilities
Oct 16, 2025
About Dun & Bradstreet
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Dun & Bradstreet.
Salary
$99k – $134k
per year
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