Customer Care Veterinary Technician

The Customer Care Veterinary Technician serves as the primary point of contact for customers, handling routine and complex inquiries and adverse experiences related to Zoetis products. This role involves providing empathetic, first-line customer support, resolving issues, and ensuring regulatory compliance through accurate documentation and pharmacovigilance reporting. The position requires effective communication with veterinary staff and animal owners, along with collaboration across internal teams to deliver optimal customer outcomes.