Riot Security
The Customer Care role joins the Customer Operations team to handle complex technical support tickets, diagnose and resolve issues, and create AI-driven automations to improve support scalability. The position involves translating technical topics for clients, maintaining knowledge bases, and contributing to product feedback and continuous improvement.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2020
Riot is an employee security posture management (ESPM) platform that helps companies continuously secure their teams by monitoring and reducing risk across devices, accounts, and cloud apps. It provides real-time visibility, risk scoring, and automated remediation to prevent account compromises, phishing, and data exposure. Trusted by thousands of leading companies, Riot integrates into existing identity and device ecosystems to enforce security policies and simplify compliance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Riot Security.