Kelda Group Plc
Yorkshire Water is recruiting Customer Complaints Advisors to manage complex customer issues and drive resolutions within defined service level agreements. This permanent, full-time role involves utilizing multiple contact channels to resolve concerns while updating customers throughout their journey and identifying vulnerable individuals. Based initially in Bradford before moving to Leeds Valley Park, the position includes a hybrid working model with three days per week in the office.
Kelda Group Plc is a UK-based holding company that provides water and sewerage services to domestic and business customers across Yorkshire. Its main subsidiary, Yorkshire Water, serves over 5 million people and 100,000 businesses in the Yorkshire region. The group's activities are primarily regulated by the Water Services Regulation Authority, Ofwat.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kelda Group Plc.
42% below the average for this role