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OSB Group
The role involves handling and investigating customer complaints across all product lines, ensuring timely resolution within regulatory timeframes, and providing clear communication and updates to customers throughout the process. It also includes analyzing root causes, recommending process improvements, and supporting reporting on complaint trends.
A UK listed bank supporting underserved segments of the mortgage market, delivering specialist lending and retail savings through our industry leading brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OSB Group.
OSB Group didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role