Customer Consultant Branch

A Customer Consultant at Virgin Money in Scarborough supports customers both in-branch and over the phone, assisting with everyday transactions, queries, and guiding them toward suitable banking services and digital tools. The role involves delivering excellent customer experiences, working closely with colleagues in a busy branch environment, and ensuring customers feel supported and confident in their banking decisions. This permanent, full-time position is part of the Nationwide group, offering comprehensive training and a competitive benefits package.