Ikano-Retail

Customer Contact Centre Agent, IKEA Thailand

Ikano-Retail

6 months ago
Bangkok, Thailand
Onsite
Full Time
Junior
0 applicants
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Ikano-Retail
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About this role

The Customer Care Centre Agent at IKEA is responsible for building and maintaining positive relationships with customers through multi-channel support, ensuring a high-quality shopping experience. The role involves understanding customer needs, providing solutions, and promoting IKEA products while maintaining professional communication in Thai and English.

Skills

Ikano-Retail

About Ikano-Retail

group.ikano

Ikano Group is an international group of companies with the purpose of "creating possibilities for better living." The group operates across multiple sectors including real estate, production, insurance, data analytics and retail. It positions itself as a diversified, multi‑sector organization focused on delivering services and investments that improve everyday life.

About Ikano-Retail

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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