Accenture
The Customer Contact Comms Associate serves as the primary point of contact for learners via chat, resolving learning administration and LMS-related queries with accuracy and speed. This Tier 1.5 role handles chat support, learning admin transactions, and escalations while maintaining high-quality communication and adherence to SLAs. The position requires strong customer service skills, proficiency in chat handling, and experience with service desk tools.
Headquarters
Canal Harbour, Westmeath, Ireland
Company Size
10001+ employees
Founded
1989
Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Accenture.
Accenture didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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