Customer Contact Comms New Associate-Messaging
Accenture
About this role
Accenture is seeking a Customer Contact Communications New Associate to support customer service operations. The role involves managing customer queries, handling escalations, and resolving complaints within SLA, primarily through non-voice channels like email, web, and chat. The position emphasizes good communication skills and social media platform knowledge.
Skills
About Accenture
accenture.comIndustry
Consulting
Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.
Recent company news
AccentureAccenture Federal Services Selected to Support the Mission-Critical Modernization of Veteran Health Records for the Department of Veterans Affairs
1 month ago
Nextgov/FCWUS charges former Accenture employee with misleading feds on cloud platform’s security
Dec 10, 2025
PalantirPalantir and Accenture Federal Services Join Forces to Help Federal Government Agencies Reinvent Operations with AI
Jun 30, 2025
WashingtonExecTop Public Sector Leaders to Watch in 2026: Accenture Federal Services’ Ron Ash
Dec 16, 2025
The Business JournalsMatthew Finney
2 weeks ago
About Accenture
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Accenture.
Salary
$48k – $65k
per year
More jobs at Accenture
Similar Jobs
Analyst, GBS - Consumer Contact Center Agent-2
Heinz
Analyst, GBS - Consumer Contact Center Agent-4
Heinz
Customer Care Assistant with German
Philip Morris International
Contact Center Quality Assurance Analyst
FNB
Analyst, GBS - Consumer Contact Center Agent-3
Heinz
Senior Representative, Contact Center
Mastercard