Customer Contact Comms New Associate-Messaging
Accenture
About this role
Accenture is seeking a Customer Contact Communications New Associate to assist with managing and resolving customer queries, handling escalations and complaints, and closing faults and complaints within SLAs. The role involves supporting customer service operations primarily through non-voice support channels like email, web, and chat, with an emphasis on communication skills and social media platform knowledge.
Skills
About Accenture
accenture.comAccenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.
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About Accenture
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Accenture.
Salary
$63k – $85k
per year