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Customer Contact Comms New Associate at Accenture - ApplyBlast

Customer Contact Comms New Associate

Accenture

14 days ago

3.9 on Glassdoor

Bengaluru, Karnataka, India

Onsite

Full Time

Junior

0 applicants

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About this role

The Support Desk Associate handles Tier 1 inquiries for NGCO SD customers, addressing non-complex functional problems via phone, chat, and email. The role involves researching and resolving issues, documenting customer contacts, and providing professional support to ensure customer satisfaction. This position requires strong communication skills and a minimum of one year of customer service experience.

Responsibilities

Handle and resolve phone, chat, and email inquiries for customers
Document and update customer contacts in the Customer Service System
Answer general questions and provide professional customer support

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.