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© All Rights Reserved. ApplyBlast.com
Army & Air Force Exchange Service (The Exchange)
The Customer Contact Manager role involves supervising a staff of contact center supervisors to ensure that quotas for quality service and productivity are met. The position requires researching customer complaints and making necessary adjustments or recommendations to resolve issues.
The Army & Air Force Exchange Service (The Exchange) is a retail and services organization that operates stores and an online marketplace exclusively for military personnel, retirees, and their families. It offers tax-free shopping across a wide range of product categories, deals, and military-specific programs. The Exchange also provides financial services through its Military Star credit card and supports military life through various community and career programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Army & Air Force Exchange Service (The Exchange).
Army & Air Force Exchange Service (The Exchange) didn’t post a salary, so this is our estimate from similar listings.
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