Customer Data Manager
OCLC España(6 days ago)
About this role
This role involves managing customer data and overseeing a team responsible for maintaining accurate customer information and related systems within OCLC. The position supports business operations through data management, system enhancements, and process improvements, contributing to the organization's mission of connecting libraries and making knowledge accessible.
Required Skills
- Data Management
- Customer Support
- Project Management
- Team Leadership
- Process Improvement
- Data Analysis
- CRM
- Master Data Management
- Reporting
- Policy Development
Qualifications
- Bachelor’s degree in Business or related field
- 10+ years of management experience in data or customer support
About OCLC España
oclc.orgOCLC is a nonprofit global library organization that provides shared technology services, original research, and community programs so that libraries can better fuel learning, research, and innovation.
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