Customer Educational Advisor (Work from Home)
Nerdy(3 days ago)
About this role
This role involves engaging in high-stakes conversations with families, focusing on customer retention through consultative selling and empathy. It is a remote, performance-driven position where success is measured by the ability to retain revenue and assist families in achieving their educational goals.
Required Skills
- CRM
- Sales
- Customer Service
- Objection Handling
- Consultative Selling
- Empathy
- AI Tools
- Retention
- Communication
- Problem Solving
About Nerdy
nerdy.comNerdy (NYSE: NRDY) is an education-technology company and live online learning platform that delivers AI-powered tutoring and expert instruction across more than 3,000 subjects. It offers one-on-one and group tutoring, intelligent expert matching, personalized study recommendations and other AI learning tools for students, parents, and educators worldwide. Founded in 2007 and operating the Varsity Tutors brand, Nerdy focuses on academic tutoring, test prep, language learning, STEM/computer science and professional skills, combining human instructors with technology to scale personalized learning.
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