Customer Engagement Manager

ryder

1 month ago

United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Engagement Manager (CEM) role involves managing assigned accounts, educating customers about Ryder services, developing sales strategies, and maintaining strong customer relationships. The position focuses on account retention, upselling services, and ensuring customer satisfaction within the transportation leasing and fleet management industry.

Skills

Qualifications

Bachelor's degree in business, marketing, or transportation2 years or more experience providing service to customers2 years or more experience selling to customers

About ryder

ryder.com

Ryder is a leading provider of transportation and supply chain solutions, offering commercial truck leasing, truck rental, fleet maintenance and management, dedicated transportation, and logistics services. The company also sells used trucks and delivers technology-enabled capabilities—telematics, route optimization, and analytics—to improve uptime and reduce operating costs. Ryder serves businesses of all sizes across North America with customizable, end-to-end solutions and a large service network. Customers rely on Ryder for its scale, integrated services, and data-driven operations.