Customer Engagement Specialist (12m FTC)
Gymshark(6 days ago)
About this role
A Customer Lifecycle & Audience Executive position focused on supporting customer lifecycle activities, building audience segments, and shaping customer journeys through data-driven insights. The role involves collaboration with marketing and digital teams to enhance engagement, retention, and strategic campaigns.
Required Skills
- segmentation
- Lifecycle
- Martech Tools
- Data Analysis
- Campaign Management
- Customer Journey
- Audience Building
- Braze
- mParticle
- Customer Insights
About Gymshark
gymshark.comGymshark is a British fitness apparel and accessories brand that designs and sells performance-driven training clothing and lifestyle pieces for athletes and gym-goers. Built since 2012 around influencer and community-led marketing, it operates primarily as a direct-to-consumer e-commerce business with a global reach. The company focuses on fit, fabrics and product innovation across categories like leggings, shorts, tops and gym accessories, often using limited drops and creator partnerships to drive demand. Gymshark positions itself at the intersection of performance and streetwear, targeting young, fitness-focused consumers who want both style and function.
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