Customer Engagement Specialist Technical Support - Deceased Estates
Commonwealth Bank of Australia(1 month ago)
About this role
A Customer Engagement Specialist Technical Support – Deceased Estates works within the bank’s Deceased Estates team, providing specialist support to executors, next of kin, solicitors, and trustees during estate settlement processes. The role requires handling sensitive, emotionally challenging situations with empathy and supports the bank’s aim to deliver simple, customer-focused digital banking experiences. This is a full-time opportunity within a major Australian banking organisation undergoing digital transformation.
Required Skills
- Customer Service
- Coaching
- Stakeholder Collaboration
- Phone Support
- Vulnerable Support
- Payment Processing
- Mailbox Management
- Compliance Awareness
- Risk Management
- Multitasking
+2 more
About Commonwealth Bank of Australia
commbank.com.vnN/A
View more jobs at Commonwealth Bank of Australia →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Commonwealth Bank of Australia
Similar Jobs
Estates Administrator
Astron Energy South Africa (Pty) Ltd(1 month ago)
Estate Specialist
Astron Energy South Africa (Pty) Ltd(24 days ago)
Estates Surveyor
Papa Johns(1 month ago)
Trusts & Estates Associate
Qualdoc(1 month ago)
Trusts & Estates Associate
Qualdoc(2 months ago)
Digital Engagement Manager
UOB(5 months ago)