Customer Engagement Specialist (w/m/d)
commerce
About this role
A Customer Engagement Specialist supports customers in the Amazon and VAT context, ensuring tax quality and providing expert advice on compliance topics. The role involves analyzing customer setups, collaborating with internal teams and external experts, and contributing to process improvements.
Skills
Qualifications
About commerce
commerce.comCommerce is a commerce technology company that helps brands and retailers grow with flexible, connected e‑commerce tools and platforms. Its portfolio includes BigCommerce (a scalable online store and headless commerce platform), Feedonomics (product feed and marketplace optimization), and Makeswift (a no‑code site builder for fast digital experiences). Together these products address storefronts, catalog and feed management, marketplaces, checkout and integrated omnichannel workflows. Commerce targets businesses seeking scalable, API-driven and easy-to-integrate solutions to accelerate online sales and customer experience.
About commerce
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for commerce.
Salary
$40k – $45k
per year