Customer Engagement Specialist

Ecolab(1 month ago)

HybridFull TimeMedior$97,722 - $130,473 (estimated)Institutional Sales

About this role

A 9-month secondment Inside Sales Manager role covering parental leave within the Institutional Division, acting as the primary contact for a defined portfolio of institutional customers. The role focuses on driving customer retention, managing enquiries and replenishment orders, and supporting new solution sales and digital sales campaigns. It supports digital transformation in institutional sales across Australia & New Zealand.

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Required Skills

Customer Service
Customer Retention
Account Management
Order Management
Solution Sales
Digital Campaigns
Reporting
Communication
Relationship Management
Sales Platforms

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About Ecolab

ecolab.com

Ecolab is a global leader in water, hygiene and infection‑prevention solutions and services that help make the world cleaner, safer and healthier. It supplies cleaning chemistries, water‑ and process‑treatment programs, sanitation and infection‑control products, on‑site technical services and digital monitoring platforms to customers across foodservice, hospitality, healthcare, industrial and energy markets. By combining formulation expertise, field service and data‑driven technology, Ecolab helps reduce risk, improve operational efficiency and conserve water and other resources. The company operates worldwide with localized teams and sustainability programs focused on protecting people and vital resources.

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