Customer Engineer, Agent Builder
Decagon(25 days ago)
About this role
Decagon is a conversational AI platform that enables brands to deliver personalized customer interactions across multiple channels. The company is focused on creating AI agents that provide faster resolutions, richer conversations, and deeper relationships for customers. They emphasize a collaborative, fast-paced environment and are backed by prominent investors.
Required Skills
- API
- Integration
- Customer Service
- AI
- Solution Design
- Problem Solving
- Configuration
- Validation
- Communication
- SaaS
About Decagon
decagon.aiDecagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.
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