Customer Engineer
ASAPP
About this role
ASAPP is seeking a Customer Engineer to join their remote Bangalore team, focusing on building and optimizing GenerativeAgent implementations that deliver impactful AI-powered solutions for enterprise customers. The role involves collaborating with US-based teams and customers, crafting AI workflows, and influencing product features, all within a dynamic and high-growth environment.
Skills
About ASAPP
asapp.comASAPP is an AI-native, agentic enterprise platform that automates customer interactions and powers branded AI agents for large contact centers. Its solutions combine autonomous AI agents with real-time agent assist to automate complex workflows, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Delivered as enterprise SaaS with deep integrations into contact center systems, ASAPP targets CX leaders and digital transformation teams looking to scale automation, reduce cost, and improve customer experience. The company is led by CEO Priya Vijayarajendren and serves global enterprises.
Recent company news
GlobeNewswireASAPP Appoints Somesh Khanna to Board of Directors
1 month ago
CMSWireASAPP Expands AI Platform for Contact Center Leaders
Sep 16, 2025
Business TravellerJetBlue Transforms Customer Experience with AI
Sep 21, 2025
ReutersCall center AI firm ASAPP raises $120 mln, valued at $1.6 bln
May 19, 2021
Business WireASAPP Named a Leader in Digital Customer Interaction Solutions by Top Independent Research Firm
Jun 20, 2024
About ASAPP
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for ASAPP.
Salary
$60k – $80k
per year