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Customer Engineer at NCR Atleos - ApplyBlast

Customer Engineer

NCR Atleos

4 days ago

3.6 on Glassdoor

Cairo, Egypt

Onsite

Full Time

Medior

0 applicants

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About this role

The Customer Engineer role involves delivering high-quality technical support and maintenance services for electromechanical equipment, including ATMs and self-checkout systems. This field-based position requires strong technical expertise, independent problem-solving, and excellent customer service capabilities to ensure equipment reliability and service excellence. The role includes responding to service calls, diagnosing technical issues, performing preventive maintenance, and supporting equipment lifecycle activities.

Responsibilities

Install, maintain, and repair electromechanical equipment including ATMs and self-checkout systems
Diagnose technical issues and perform preventive maintenance to ensure optimal system performance
Manage assigned territory efficiently and prioritize tasks to meet service level agreements