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© All Rights Reserved. ApplyBlast.com
Pace
The Customer Engineering Lead owns customer success after deployment and builds the team behind it. This hands-on leadership role involves working directly with customers to understand their systems, investigate agent behavior, and resolve product and integration issues. The position requires leading technical investigations, designing solutions, and partnering with Product and Engineering to drive resolution and product improvements.
Pace is an AI operations platform purpose-built for the insurance industry, serving carriers, brokers, and MGAs. It turns operating procedures into agentic systems that execute complex workflows across documents, systems, and customer channels at enterprise scale. Pace's AI agents handle use cases such as submission intake, policy checking, FNOL automation, and claims support, integrating with legacy systems like Guidewire, Duck Creek, and Vertafore.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pace.
Pace didn’t post a salary, so this is our estimate from similar listings.
24% above the average for this role
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