Customer Escalations Specialist

Motorway(11 days ago)

HybridFull TimeMedior$51,000 - $53,000Seller Services

About this role

Motorway is a fast-growing UK used car marketplace leveraging technology to connect private sellers with verified dealers. The company aims to innovate the car-selling process and is supported by major investors, with a focus on transforming the market.

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Required Skills

Customer Service
Complaint Handling
Risk Assessment
Verbal Communication
Written Communication
Problem Solving
Stakeholder Management
Legal Compliance
Process Improvement
Customer Experience

About Motorway

motorway.co.uk

Motorway is a car selling platform that connects individuals with over 7,500 registered dealers, facilitating a seamless and competitive selling experience. The service promises a fast, easy, and 100% free process to get the highest offers for cars, including options for free home collection and swift payment. Customers appreciate Motorway for its hassle-free approach, allowing sellers to sell their vehicles without the traditional burdens of private sales.

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