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© All Rights Reserved. ApplyBlast.com
inohealth.com
InoHealth is seeking a Senior Customer Excellence Manager to build and own its customer support function from scratch, designing tiered engagement models and operational frameworks for HCPs, corporate clients, and insurance partners. This builder-operator role involves architecting the support stack using tools like Jira and Intercom, managing outsourced teams, and driving retention strategies across Europe. The incumbent will translate ground-level analysis into leadership reporting while collaborating with product and commercial teams to influence product direction based on customer insights.
InoHealth is a personalized health and wellness platform that translates complex health data and biomarkers into actionable, individualized insights for users and their care providers. The platform offers a suite of intelligent tools — InoRange, InoCore, and InoAge — designed to support proactive wellness, healthy aging, and collaborative care. Backed by the Alpine Institute, a Swiss non-profit research organization, InoHealth is focused on precision health and preventive care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for inohealth.com.
inohealth.com didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role