Customer Experience Advisor | S1 | Retail Banking | Birmingham
Santander(20 days ago)
About this role
A Customer Experience Advisor at Santander in Birmingham provides customer service in branch or over the phone, assisting with transactions, queries, and building relationships with customers. The role involves problem-solving, understanding customer needs, and contributing to a positive banking experience.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Relationship Building
- Transaction Handling
- Product Knowledge
- Multitasking
- Flexibility
- Teamwork
About Santander
santander.comSantander is a global banking group headquartered in Spain that provides retail, corporate and investment banking, payments, asset management and insurance across Europe, Latin America and other markets. Its stated purpose is to help people and businesses prosper, guided by the values Simple, Personal and Fair, and it serves customers through a mix of branch networks and digital channels. Companies and consumers choose Santander for its broad product set, international footprint and focus on digital innovation and sustainable finance.
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