Customer Experience Advisor | S1 | Retail & Business Banking | Customer Interactions | Southall
Santander(1 month ago)
About this role
A Customer Experience Advisor at Santander is a front-line branch colleague based in Southall, representing the bank in-person and by phone. This is a part-time (21 hours/week), 6-month fixed-term role within the Retail & Commercial Banking organisation, supporting Santander’s customer-centric transformation and community presence.
Required Skills
- Customer Service
- Telephony
- Cash Handling
- Relationship Building
- Fraud Prevention
- Communication
- Teamwork
- Adaptability
- Problem Solving
- Product Knowledge
About Santander
santander.comSantander is a global banking group headquartered in Spain that provides retail, corporate and investment banking, payments, asset management and insurance across Europe, Latin America and other markets. Its stated purpose is to help people and businesses prosper, guided by the values Simple, Personal and Fair, and it serves customers through a mix of branch networks and digital channels. Companies and consumers choose Santander for its broad product set, international footprint and focus on digital innovation and sustainable finance.
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