Customer Experience Advisor
Astron Energy South Africa (Pty) Ltd(26 days ago)
About this role
A Branch Customer Service Representative is the front-line ambassador for customers visiting bank branches, focused on ensuring an excellent customer experience and directing clients to the most appropriate service channels. The role supports operational quality standards, inclusivity, and continuous improvement while building positive stakeholder relationships.
Required Skills
- Customer Service
- Queue Management
- Digital Channels
- Self-Service
- Stakeholder Management
- Operational Excellence
- Teamwork
- Communication
- Problem Solving
- Process Improvement
About Astron Energy South Africa (Pty) Ltd
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