Archway Marketing Services
The Customer Experience Advocate provides timely support and maintains a positive customer experience by responding to inquiries, processing orders, and coordinating dispatch support. The role involves troubleshooting issues, managing complaints, and ensuring first-call resolution while maintaining accurate product and service knowledge. Additionally, the position supports reporting needs, project coordination, and national customer operations.
Headquarters
Maple Grove, Minnesota, United States
Archway delivers end-to-end marketing execution, fulfillment, and logistics solutions for retail, CPG, and enterprise brands. Power your in-store performance with proven operational expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Archway Marketing Services.
Archway Marketing Services didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role