Customer Experience Agent (Evening Shift)

Ramp(7 days ago)

New York, NYOnsiteFull TimeTrainee$48,000 - $70,000Customer Experience

About this role

Ramp is a fast-growing fintech company that offers an innovative financial operations platform combining payments, corporate cards, and automation, helping thousands of businesses save time and money. They emphasize AI integration and customer-centric support as part of their mission to redefine how finance teams operate in the modern era.

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Required Skills

Customer Support
Problem Solving
Communication
Product Knowledge
Empathy
Troubleshooting
Automation
CRM
High-growth Environment

About Ramp

ramp.com

Ramp is a spend management platform designed to simplify financial operations for businesses. It integrates corporate cards, travel, expense management, and accounts payable into a single solution to automate and enhance efficiency. Organizations leverage Ramp's tools to streamline financial workflows, optimize spending, and improve expense visibility, helping to control costs effectively. Additionally, Ramp aims to provide users with comprehensive insights and analytics for better financial decision-making.

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