Customer Experience Agent LCL - Buenos Aires

The Customer Experience Agent LCL role involves coordinating international LCL shipments, acting as the main point of contact for clients, and ensuring proactive, consultative communication throughout the shipping process. The position requires monitoring shipments, managing operational exceptions, and collaborating with freight forwarders, coloaders, and logistics partners to ensure smooth operations. The role focuses on enhancing customer experience, resolving issues, and contributing to process improvements within a growing logistics operation.