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© All Rights Reserved. ApplyBlast.com
Offdutymanagement
A CX AI Specialist at Off Duty Management merges CRM data with technical AI expertise to design and optimize support tools that enhance customer journeys. The role involves mapping customer journeys, managing AI-powered tools like chatbots, and partnering with training teams to drive adoption while translating feedback into technical enhancements.
Off Duty Management is a technology platform that automates off-duty work for public-safety agencies, including police, fire, and EMS, using the OfficerTRAK system to streamline posting, scheduling, and compliance. The company provides zero-cost access for agencies and officers and supports nationwide deployments, helping reduce risk and administrative overhead in off-duty deployments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Offdutymanagement.
Offdutymanagement didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role