Equifax
The Senior Customer Experience Analyst leads the customer experience strategy and influences the New Product Introduction (NPI) process, connecting experience data to business indicators to drive structural improvements in the customer journey. This role involves managing high-complexity projects, mentoring technical teams, and ensuring the customer remains at the center of strategic decisions. The position requires correlating CX metrics with business indicators to translate experience data into business opportunities and product roadmaps.
Headquarters
Atlanta, Georgia, United States
Company Size
10001+ employees
Founded
1899
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Equifax.
Equifax didn’t post a salary, so this is our estimate from similar listings.