Customer Experience Analytics Analyst
Citi(1 month ago)
About this role
The Spec Analytics Intermediate Analyst is a mid-level analytics role within Citi's Analytics and Information Management (AIM) focused on Customer Experience analytics for the North America Consumer Bank. The position supports turning customer and interaction data into actionable insights to improve customer journeys and satisfaction. It is a developing professional role that integrates specialty analytics knowledge with cross-team collaboration across the bank.
Required Skills
- Python
- SQL
- Machine Learning
- PySpark
- NLP
- LLM
- Prompt Engineering
- Git
- Jenkins
- API Design
+6 more
Qualifications
- Bachelor's / Master's Degree in Economics, Statistics, Mathematics, Information Technology, Computer Applications, or Engineering
About Citi
citi.comCitibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.
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