Citi

Customer Experience Analytics Analyst

Citi

3 months ago
Gurgaon, Haryana, India
Onsite
Full Time
Medior
0 applicants
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Citi
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About this role

The Spec Analytics Intermediate Analyst is a mid-level analytics role within Citi's Analytics and Information Management (AIM) focused on Customer Experience analytics for the North America Consumer Bank. The position supports turning customer and interaction data into actionable insights to improve customer journeys and satisfaction. It is a developing professional role that integrates specialty analytics knowledge with cross-team collaboration across the bank.

Skills

Qualifications

Bachelor's / Master's Degree in Economics, Statistics, Mathematics, Information Technology, Computer Applications, or Engineering
Citi

About Citi

citi.com

Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.

About Citi

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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