Customer Experience Analytics Analyst
Citi(25 days ago)
About this role
A Spec Analytics Analyst within Citi’s Analytics and Information Management team supporting North America Consumer Bank CX Analytics. The role focuses on analyzing large and complex datasets to generate actionable insights that improve customer experience and inform business decisions. The position sits within Decision Management and contributes to model development and validation in a production environment.
Required Skills
- Python
- SQL
- Machine Learning
- PySpark
- NLP
- LLM
- Prompt Engineering
- Git
- Jenkins
- APIs
+6 more
Qualifications
- Bachelor's Degree
- Master's Degree
- Bachelors in Computer Science Engineering
About Citi
citi.comCitibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.
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