Customer Experience Analytics Analyst

Citi(8 days ago)

HybridFull TimeMedior$63,939 - $86,456 (estimated)Decision Management

About this role

The role involves analyzing large and complex data sets to support business strategies and improve customer experience. The analyst will use tools like SQL, Python, and PySpark to conduct data analysis, build models, and make data-driven recommendations. The position is part of Citi's Customer Experience Analytics team, focused on enhancing customer satisfaction across various channels.

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Required Skills

Python
SQL
PySpark
Machine Learning
NLP
Gen AI
Data Visualization
APIs
Version Control
Data Analysis

About Citi

citi.com

Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.

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