Customer Experience and Billing Specialist
Glassesusa
About this role
GlassesUSA.com is seeking a Customer Experience & Billing Specialist responsible for assisting customers with billing inquiries, resolving issues, and providing excellent service during sales and post-sales. The role emphasizes communication, problem-solving, and a focus on customer satisfaction in an eCommerce environment.
Skills
Qualifications
About Glassesusa
glassesusa.comGlassesUSA is an online eyewear retailer that sells prescription eyeglasses, sunglasses, contact lenses, and accessories from both name brands and its own lines. The site offers lens customization (anti-reflective, progressive, photochromic/Transition, blue‑light filters, etc.), easy prescription upload, and a virtual try‑on tool to help shoppers find the right fit. With frequent promotions, competitive pricing, and customer-support services including shipping and return options, GlassesUSA targets shoppers who want convenient, affordable access to a wide range of styles and lens options.
About Glassesusa
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Glassesusa.
Salary
$40k – $50k
per year
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