Aesop

Customer Experience and Operations Manager, North Asia

Aesop(6 months ago)

HybridFull TimeManager$84,011 - $110,693 (estimated)Retail
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About this role

The position involves leading change and transformation projects within retail, collaborating with stakeholders to ensure excellence across stores. The role requires the planning and execution of best practices and customer experiences in the retail sector, particularly in Asian markets, while advocating for operational improvements and maintaining high customer satisfaction.

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Required Skills

  • Leadership
  • Retail Operations
  • Continuous Improvement
  • Stakeholder Collaboration
  • Project Management

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