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© All Rights Reserved. ApplyBlast.com
Webull
The Customer Experience Associate Director at Webull will lead and develop a CX team across phone and written support channels, overseeing metric frameworks, quality management, workforce planning, and AI‑assisted operations. This senior role is responsible for shaping the end‑to‑end client journey, handling complex escalations, ensuring regulatory compliance, and driving continuous improvements to enhance the overall client experience.
Headquarters
St. Petersburg, Florida, United States
Company Size
51-200 employees
Founded
2017
Webull is a fintech brokerage that offers a trading platform for stocks, options, ETFs and cryptocurrencies targeted at retail investors. It provides commission‑free trading alongside advanced charting, real‑time market data, screeners, analyst research, and paper‑trading tools to support both active traders and beginners. Available on mobile and desktop, Webull also supports margin and extended‑hours trading, customizable alerts, and community/educational resources to help users make informed investment decisions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Webull.
18% below the average for this role