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Customer Experience Associate - O'Brien (Part-time, 18.75h/week) at TD Bank - ApplyBlast

Customer Experience Associate - O'Brien (Part-time, 18.75h/week)

TD Bank

5 months ago

Saint-Laurent, Québec

Onsite

Part Time

Junior

0 applicants

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About this role

A Customer Experience Associate at TD Canada Trust delivers exceptional service by processing financial transactions and advising clients on banking solutions within a branch environment. This frontline role focuses on identifying customer needs, resolving concerns, and promoting products while maintaining a positive and compliant atmosphere. The associate collaborates with internal partners to refer complex matters to specialized teams, ensuring operational excellence.

Responsibilities

Process deposits, withdrawals, and bill payments accurately
Assess customer needs to recommend tailored banking solutions
Resolve customer concerns using standard operating procedures
Promote banking products to achieve assigned business goals
Escalate non-standard activities to appropriate team members

Skills

Qualifications

High School DiplomaUndergraduate Degree

About TD Bank

td.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

2007

View Profile

TD Bank is a U.S.-based retail and commercial bank offering a wide range of personal and business financial products, including checking and savings accounts, credit cards, personal loans, mortgages, and home equity options. The bank provides online and mobile banking services as well as in-store appointments with banking specialists. TD Bank is FDIC-insured and operates as the U.S. subsidiary of Toronto-Dominion Bank (TD Bank Group).