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Customer Experience Associate, Pathway at Robinhood - ApplyBlast

Customer Experience Associate, Pathway

Robinhood

2 days ago

3.7 on Glassdoor

Denver, Colorado, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Experience Associate, Pathway is a paid program designed to launch a career in financial services by providing hands-on training and paid study time for SIE, Series 7, and Series 63 licenses. The role involves supporting customers through chat, email, and phone while building foundational knowledge and confidence to become a registered broker. This position is ideal for recent graduates with customer-facing experience who are eager to grow their financial services expertise.

Responsibilities

Support customers across chat, email, and phone channels
Complete SIE, Series 7, and Series 63 licensing requirements
Identify and communicate improved ways to serve customers

Skills

Qualifications

Bachelor's degreeFINRA SIE licenseSeries 7 licenseSeries 63 license

About Robinhood

robinhood.com

Headquarters

Menlo Park, California, United States

Company Size

1001-5000 employees

Founded

2013

View Profile

Robinhood is a financial services and brokerage platform offering 24/5 commission-free trading and investing in stocks, ETFs, options, and cryptocurrencies via web and mobile apps. It provides retail investors easy-to-use tools — including fractional shares, real-time market data, advanced order types, and optional margin and premium features (Robinhood Gold) — to lower barriers to entry. Known for its clean, consumer-focused interface and mission to democratize finance, Robinhood also notes that terms, fees, and regulatory oversight may apply.