IG
The Customer Experience Associate will provide digital‑first support to IG Group’s global customers via Intercom, handling a variety of product, market and platform queries while maintaining high productivity and quality standards. The role focuses on delivering exceptional service, achieving strong CSAT scores, and collaborating with local and global teams to ensure seamless customer journeys.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
1974
IG Group is a world leader in derivatives trading and an established member of the FTSE 250. Discover more about IG, our brands and current vacancies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IG.
IG didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role