Customer Experience Associate
Cuyana
About this role
The Customer Experience Associate is a full-time, hybrid role on Cuyana’s CEx team that splits work-from-home duties with on-site shifts at the West Oakland Distribution Center. The position supports the company’s customer experience goals while also assisting with fulfillment and retail operations during peak periods. Cuyana seeks candidates who align with its values and thrive in a fast-paced, collaborative environment.
Skills
About Cuyana
cuyana.comCuyana is a direct-to-consumer women’s apparel and accessories brand that designs timeless wardrobe essentials focused on premium materials and fine craftsmanship. Guided by the motto “Fewer, Better Things,” it emphasizes minimalist, durable pieces—leather goods, knits, silk, outerwear and bags—meant to replace fast-fashion cycles. The company highlights thoughtful sourcing and ethical production, offering services and programs to extend product life so customers invest in long-lasting, versatile staples for the modern woman.
Recent company news
ForbesHow Cuyana Is Growing With Purpose While Expanding Its Retail Presence
Mar 18, 2025
FashionistaHow the Female Founders of Cuyana Are Trying to Change the Way We Consume Fashion
Sep 15, 2017
Barron'sGood Company: Cuyana Centers on ‘Intentional Gifting’ This Holiday Season | Penta
Dec 19, 2019
Fast CompanyFor Cuyana, the leather tote bag wars are personal
Nov 20, 2018
ADWEEKCuyana’s First Store in NYC Is the Company’s Culmination of Everything It's Learned in Retail So Far
May 31, 2018
About Cuyana
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cuyana.
Salary
$40k – $46k
per year