Customer Experience Associate
Cuyana(1 month ago)
About this role
The Customer Experience Associate is a full-time, hybrid role on Cuyana’s CEx team that splits work-from-home duties with on-site shifts at the West Oakland Distribution Center. The position supports the company’s customer experience goals while also assisting with fulfillment and retail operations during peak periods. Cuyana seeks candidates who align with its values and thrive in a fast-paced, collaborative environment.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Order Processing
- Returns Processing
- Fulfillment
- Packaging
- Personalization
- Receiving
- Quality Assurance
+13 more
About Cuyana
cuyana.comCuyana is a direct-to-consumer women’s apparel and accessories brand that designs timeless wardrobe essentials focused on premium materials and fine craftsmanship. Guided by the motto “Fewer, Better Things,” it emphasizes minimalist, durable pieces—leather goods, knits, silk, outerwear and bags—meant to replace fast-fashion cycles. The company highlights thoughtful sourcing and ethical production, offering services and programs to extend product life so customers invest in long-lasting, versatile staples for the modern woman.
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